Cookie Policy

This Cookie Policy explains how Clausal AI, Inc. (“Clausal AI,” “we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website at clausalai.com or use our platform and services (collectively, the “Services”). This policy describes what cookies are, the types of cookies we use, their purposes, and how you can control your cookie preferences.

This Cookie Policy is part of our Privacy Policy. By using our Services, you consent to our use of cookies as described in this policy. If you do not agree to the use of cookies as described here, you should adjust your browser settings to refuse cookies or avoid using our Services.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website or use an online service. They are widely used to make websites work more efficiently, to improve the user experience, and to provide information to the website operators about how the site is being used.

Cookies serve many different functions. Some cookies are strictly necessary for a website to work correctly. Others are used to remember your preferences, to analyze how you use the site, or to deliver content and advertising tailored to your interests. The cookies used on our website are either set by us (“first-party cookies”) or by third parties whose services we use (“third-party cookies”).

Cookies contain information such as a unique identifier, the website name, and some digits and numbers. They do not typically contain personally identifiable information directly, although when combined with other data we hold about you, cookie data may be linked to your identity for analytics and personalization purposes.

2. Types of Technologies We Use

In addition to traditional cookies, we may also use other tracking technologies on our website and platform:

• Web beacons (pixel tags): Small transparent image files embedded in web pages or emails. When loaded, they allow us to confirm that content has been displayed and may set cookies to record the interaction.
• Local storage and session storage: Browser storage mechanisms that allow websites to store data locally on your device. Unlike cookies, this data is not automatically transmitted to the server with each request.
• JavaScript tags: Small pieces of code embedded in web pages that collect behavioral and interaction data as you navigate the site.
• Device fingerprinting: A technique that collects and combines device attributes (browser type, installed plugins, screen resolution, etc.) to create a unique identifier for security and fraud prevention purposes.

For simplicity, this Cookie Policy refers to all these technologies collectively as “cookies.”

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and platform. They enable core functionality such as user authentication, session management, security features, and navigation. Without these cookies, our Services cannot function properly, and they cannot be disabled.

Examples of strictly necessary cookies we use include:

• Session cookies: Used to maintain your logged-in state as you navigate between pages of our platform. These are deleted when you close your browser.
• CSRF protection cookies: Used to prevent cross-site request forgery attacks by validating the origin of requests to our platform.
• Load balancing cookies: Used to distribute server load and ensure stable platform performance. These cookies do not contain personally identifiable information.
• Cookie consent cookies: Used to record your cookie preferences so we do not display the consent banner on subsequent visits.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website and platform, including which pages are visited most frequently, how long visitors spend on each page, how visitors arrived at our site, and error messages encountered. This information is used in aggregated and anonymized form to improve the performance and usability of our Services.

Analytics cookies we may use include:

• Google Analytics: We use Google Analytics to understand site traffic and usage patterns. Google Analytics sets several cookies to distinguish users and sessions, track campaign source data, and help us analyze how visitors use our website. Data collected is aggregated and anonymized before being provided to us. You can learn about Google’s data practices at policies.google.com/privacy and opt out using the Google Analytics Opt-out Browser Add-on.
• Internal analytics: We set first-party analytics cookies to track feature usage within our platform, measure the effectiveness of onboarding flows, and identify usability issues that affect the user experience.
• Performance monitoring: Cookies used by our performance monitoring services to measure page load times, API response times, and error rates.

3.3 Functionality Cookies

Functionality cookies enable enhanced features and personalization on our website and platform. They allow us to remember your preferences and settings, making your experience more consistent and tailored across visits.

Functionality cookies we use include:

• Preference cookies: Remember your interface preferences such as theme settings, sidebar state, notification preferences, and display settings within our platform.
• Language and region cookies: Store your language and regional preferences to deliver content in the appropriate format.
• Chat and support cookies: If you use our in-app chat or support features, cookies may be set to maintain the context of your support conversation across pages.
• Authentication tokens: Secure tokens that allow you to remain logged in when you navigate between sessions or return to the platform within a defined period without re-entering your credentials.

3.4 Marketing and Targeting Cookies

Marketing cookies are used to deliver advertisements and content that are relevant to your interests, based on your browsing behavior. These cookies may be set by third-party advertising networks and allow those networks to track your activity across multiple websites.

We currently use marketing cookies in limited contexts, including:

• Remarketing pixels: Cookies set by advertising platforms (such as LinkedIn and Google Ads) when you visit our website, used to show relevant Clausal AI advertisements when you visit other websites. These cookies do not contain personally identifiable information directly.
• Conversion tracking: Cookies that help us understand which marketing channels, campaigns, and advertisements are most effective at driving visitors to our website and sign-ups to our Services.
• Social media tracking: If you interact with embedded social media content on our site, third-party social platforms may set their own cookies. We do not control these cookies.

Marketing cookies are only placed with your consent. You can withdraw consent at any time using the cookie preference manager described in Section 5.

4. Third-Party Cookies

Some cookies on our website are set by third parties whose services we integrate into our site. These third parties have their own privacy policies governing their use of cookie data, and we do not control their practices. The primary third parties that may set cookies when you use our Services include:

• Google LLC: Analytics, advertising, and authentication services. Google’s cookie practices are governed by Google’s Privacy Policy.
• LinkedIn Corporation: Marketing and conversion tracking for B2B advertising campaigns. LinkedIn’s cookie practices are governed by LinkedIn’s Privacy Policy.
• Intercom Inc.: Customer support and in-app messaging services. Intercom’s cookie practices are governed by Intercom’s Privacy Policy.
• Stripe Inc.: Payment processing services. Stripe uses cookies for fraud prevention and payment security. Stripe’s cookie practices are governed by Stripe’s Privacy Policy.

We encourage you to review the privacy policies of these third parties for more information about their data collection and cookie practices.

5. How to Control Cookies

5.1 Cookie Consent Banner

When you first visit our website, we display a cookie consent banner that allows you to accept or decline non-essential cookies. If you accept all cookies, we will set performance, functionality, and marketing cookies as described in this policy. If you decline, we will only set strictly necessary cookies required for the basic operation of our Services.

You can change your cookie preferences at any time by clearing your browser’s cookies and revisiting our website, which will trigger the consent banner again.

5.2 Browser Settings

Most web browsers allow you to control cookies through browser settings. You can typically:

• View the cookies stored in your browser and delete individual cookies or all cookies.
• Block cookies from specific websites or all websites.
• Set your browser to notify you before a cookie is stored.
• Enable “private” or “incognito” mode, which prevents cookies from being stored permanently.

Instructions for managing cookies vary by browser. Please consult your browser’s help documentation for specific guidance. Common browsers and their cookie management resources:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy and Security → Cookies and Site Data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
• Apple Safari: Preferences → Privacy → Manage Website Data

Please note that disabling strictly necessary cookies will prevent our website and platform from functioning correctly. Disabling other categories of cookies may affect the functionality and personalization of your experience.

5.3 Opt-Out Tools

In addition to browser settings, you may opt out of certain third-party analytics and advertising cookies using the following tools:

• Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
• Network Advertising Initiative (NAI): Opt out of interest-based advertising from NAI member companies at optout.networkadvertising.org.
• Digital Advertising Alliance (DAA): Opt out of interest-based advertising at optout.aboutads.info.

6. Cookie Duration

Cookies may be “session cookies” or “persistent cookies.” Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a specified period or until you delete them manually.

The duration of cookies used on our website varies:

• Strictly necessary cookies: Typically session cookies (deleted when browser closes) or short-term persistent cookies (1 to 7 days).
• Analytics cookies: Typically persistent, ranging from 30 days to 2 years.
• Functionality cookies: Typically persistent, ranging from 30 days to 1 year, or until you change your preferences.
• Marketing cookies: Typically persistent, ranging from 30 to 90 days, depending on the advertising platform.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, applicable law, or industry practices. When we make material changes, we will post the updated policy on our website with a revised “Last Updated” date and, where appropriate, display a notification on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: privacy@clausalai.com
• Mail: Clausal AI, Inc., Attention: Privacy Team, 2847 Congress Avenue, Suite 300, Austin, TX 78701
• Phone: (512) 555-0183